Customer service
Our Customer Care team are here to help you with any questions you may have regarding Helly Hansen:
- Products you have
- Products you want or have seen
- Technology or performance questions you may have
- Order or exchange/return queries relating to your online shop with us
- HellyHansen.com account issues
Use the menu to find out further information and get in touch with us.
RETURN OR EXCHANGE YOUR PRODUCTS
Start a return or exchange process within 30 days of receiving your product. Read our return & exchange policy on the Returns page for more information.
HELLY HANSEN ONLINE SHOP INQUIRIES
For inquiries concerning products or existing online transactions from our Online Shop, please visit our Contact Us page.
PRODUCT RELATED INFORMATION
If you have warranty claims or product related questions, please visit our Warranty and Product Feedback page.
WASHING INSTRUCTIONS
If you would like to know more about how to apply the appropriate after care to your Helly Hansen product, please visit our Washing Instructions page.